(good help…)
“Good morning, I wonder if you could help me? I’m hoping to change date that was booked for a house clearance (not our house)”
“Yes, I have the address here – 13 Smith Street G20 8AB…”
“13….. 1- 3”
“No, not flat 1 – 3 , T-H-I-R-T-E-E-N, Smith street, G20 8AB…”
“It’s booked for the 13th, but I need to be there on the 12th and the…. Smith, as in BlackSmith? S-M-I-T-H street, G20 8AB…”
“I have to be there on the 12th and 14th anyway, so I was hoping you might be able to change… No, Street, not Road”
“13 Smith Street G20 8AB“
” GEE 20…..Golf 20…..G as in Glasgow?… 20….2 – 0 ? Maryhill?”
” 8……Alpha…..Bravo… , yes, I’m sorry you don’t know the police abbreviations”
” A -B ? Able Baker? Alpha-Bet ?…”
” Yes! 13 Smith St G20 8AB ! “
” in glasgow…”
“We were booked for the 13th. I have to travel there.I’m already there on the 12th and 14th. I was wondering if it might be possible to change to either of those dates?”
“13th yes….1 -3….”
” No, I am booked on the 13th, I was hoping to change to the 12th or 14th, if possible?”
“Booked for Wednesday, but the Tuesday, or the Thursday, would be more convenient…”
” No, next week……yes by all means, please have someone call me back…”
“(takes deep breath) 0-7-7-1-2-3-4-5-6-7”
” 0—7—-7—-1—-2—-3—4—-5—6—-7″
“Why, yes! it is the number I’m calling from!”
“Thank you”
The bruising on my forehead will soon fade.
I also had to call……Housing Benefit(eek!), but aside from the 45 mins on hold, they were very helpful. They did know the “police abbreviations”, so credit where credit is due.
It’s not just me….is it?
Next week on IaDL : I said I wasn’t doing any more removals…
Dalmallyfest the Asylum 